Search results
Results from the WOW.Com Content Network
The call logging trial proved successful and while it was initially designed to gather phone call data and cost of billing details specific to the customers' call's, a hidden benefit emerged such that local management were also able to see a pattern of the types of calls being generated, i.e. calls to and from certain businesses in addition to ...
Call management is the process of designing and implementing inbound telephone call parameters, which govern the routing of these calls through a network. The process is most prominently utilized by corporations and the call centre industry and has its highest effectiveness when call logging software tools are used.
It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California. [2] Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. [3] All Webex products are part of the Cisco Systems collaboration portfolio. [4]
Logging as a service – Software architecture for ingesting logs; XML log – XML formatted record of the operations performed by computer programs; Tracing (software) § Event logging - comparing software tracing with event logging; Security event management § Event logs - with a focus on security management
Deep packet inspection (DPI) is a type of data processing that inspects in detail the data being sent over a computer network, and may take actions such as alerting, blocking, re-routing, or logging it accordingly.
Cisco acquired SCCP technology when it acquired Selsius Corporation in 1998. [3] For this reason the protocol is also referred to in Cisco documentation as the Selsius Skinny Station Protocol. Another remnant of the origin of the Cisco IP phones is the default device name format for registered Cisco phones with CallManager.
HOL blocking can produce performance-degrading effects in input-buffered systems. This phenomenon limits the throughput of switches. For FIFO input buffers, a simple model of fixed-sized cells to uniformly distributed destinations, causes the throughput to be limited to 58.6% of the total as the number of links becomes large.
Voice logging is the practice of regularly recording telephone conversations. Business sectors which often do voice logging include public safety (e.g. 9-1-1 and emergency response systems), customer service call centers (conversations are recorded for quality assurance purposes), and finance (e.g. telephone-initiated stock trades are recorded for compliance purposes).