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If you have a paper bill or a 10-digit account number, call the phone number on your invoice. If you don’t have an invoice, call 1-800-811-1648 for domestic billing support or 1-866-493-7140 for import billing support.
If your issue refers to shipping internationally, the number you should dial is 1-866-782-7892. UPS also offers a customer service hotline for the hard of hearing. That number is 1-800-833-0056.
Shipping Services. Where does your package need to go and how fast do you want it to get there? We offer a handful of services to make sure all your shipping needs are met. View Shipping Options. Ways To Plan Ahead. Ship Now, Pay Later. Bill your UPS account when you send a package from our stores*, customer centers and UPS.com.
Track one or multiple packages with UPS Tracking, use your tracking number to track the status of your package.
Quickly find one of the following UPS shipping locations with service right for you: UPS Customer Centers are ideal to easily create new shipments with the use of our self-service kiosks. Customers can also drop off pre-packaged pre-labeled shipments.
You can either contact the store directly or call the customer support team at The UPS Store Headquarters - (800) 789-4623. Learn more about The UPS Store customer service commitment and find contact information for support.
Request an on-demand pickup for your UPS ground, air, and international shipments. Pickup Status Pickup History Request a UPS Smart Pickup. Your total shipment is more than 4400 lbs or 2000 kgs and requires approval. When you've completed your shipment, please contact UPS Customer Service at 1-800-782-7892.