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Centrelink logo until 2012. The Centrelink Master Program, or more commonly known as Centrelink, is a Services Australia master program [2] of the Australian Government.It delivers a range of government payments and services for retirees, the unemployed, families, carers, parents, people with disabilities, Indigenous Australians, students, apprentices and people from diverse cultural and ...
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Services Australia, formerly the Department of Human Services and before that the Department of Social Security, is an executive agency of the Australian Government, responsible for delivering a range of welfare payments, health insurance payments, child support payments and other support services to eligible Australian citizens and permanent residents. [6]
Legislation ultimately governs the decision-making process, and Centrelink policy guidelines provide the lens through which legislation is interpreted by Centrelink Customer Service Advisers (CSAs). However, notwithstanding legislation and policy, there are still many areas in which significant discretion is afforded to the decision maker ...
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Workforce Australia is an Australian Government-funded network of organisations (private and community, and originally also government) that are contracted by the Australian Government, through the Department of Employment and Workplace Relations (DEWR), to deliver employment services to unemployed job seekers on Government income support payments and employers.
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The change from the Labor Government to the Liberal Government in 1998 saw the service delivery function of the DSS transferred to the statutory agency, now named Centrelink. Centrelink overtook some of the functions of the Department of Employment, Education, Training and Youth Affairs (DEETYA) and other Federal Government services. [8]