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Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service/Microsoft server ...
Unified endpoint management (UEM) is a class of software tools that provide a single management interface for mobile, PC and other devices. It is an evolution of, and replacement for, mobile device management (MDM) and enterprise mobility management (EMM) and client management tools.
Microsoft Entra ID (formerly known as Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution. It is a directory and identity management service that operates in the cloud and offers authentication and authorization services to various Microsoft services, such as Microsoft 365, Dynamics 365, Microsoft Azure and third-party services. [1]
Device drivers, Windows updates and software can be included with the build. [6] [5] All the software intended for installation (Operating System, drivers, updates and applications) are added to a pool of available software and packaged into deployment packages. [7]
Mobile device management (MDM) is the administration of mobile devices, such as smartphones, tablet computers, and laptops. MDM is usually implemented with the use of a third-party product that has management features for particular vendors of mobile devices.
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Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management.