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Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.
CCA Global Partners, originally called Carpet Co-op of America, is a shared services membership purchasing cooperative company that was founded in 1984 as a carpet cooperative business in Manchester, New Hampshire.
Associated Wholesale Grocers, Inc. (AWG) is a retailer-owned wholesale grocery cooperative that supplies independently owned supermarkets and grocery stores. [1] It serves more than 4,000 locations in 36 states in the Midwest , the Southeast , and the Southwest , and from 8 full-line wholesale divisions.
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, the site had over 6.2 million user-submitted reviews for 202,000 stores. [citation needed]
Review sites are generally supported by advertising. Some business review sites may also allow businesses to pay for enhanced listings, which do not affect the reviews and ratings. Product review sites may be supported by providing affiliate links to the websites that sell the reviewed items, which pay the site on a per-click or per-sale basis.
The NPS assumes a subdivision of respondents into "promoters" who provide ratings of 9 or 10, "passives" who provide ratings of 7 or 8, and "detractors" who provide ratings of 6 or lower. Calculating the net promoter score involves subtracting the percentage of detractors from the percentage of promoters collected by the survey item. [3]
An activity relationship chart (ARC) is a tabular means of displaying the closeness rating among all pairs of activities or departments. [1] In an ARC there are six closeness ratings which may be assigned to each pair of departments, as well as nine reasons for those ratings (each is assigned by a reason code).
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.