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Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [ 27 ] [ 28 ] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [ 29 ]
Dish Network acquired Boost Mobile on July 1, 2020, as part of an agreement with T-Mobile.The agreement with T-Mobile allows Dish to use T-Mobile's network until 2027. On July 19, 2021, Dish announced an agreement with AT&T to use AT&T's network until 2031 and the option for AT&T to use Dish's wireless spectrum on their network.
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
Boost Mobile (United States) → Boost Mobile – The American mobile network operator is the primary topic. Its article received 118,726 page views in the past year, compared to 12,525 for the Australian mobile virtual network operator and 13,993 for the disambiguation page.
Ting Mobile is an American mobile virtual network operator owned by Boost Mobile. Originally established in February 2012 by Tucows, Ting provides cellular service in the United States using the Verizon network, and formerly using the T-Mobile network. The service is sold off-contract with billing that adjusts the cost of service based on ...