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2. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

3. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold • To download the latest go to discover.aol.com ...

5. AOL Desktop - AOL Help

   help.aol.com/products/aol-software

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Edge • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.

7. Install or Uninstall DataMask by AOL

   help.aol.com/articles/installing-and...

   1. Open the Windows Control Panel. 2. Click Programs. 3. Click DataMask by AOL. 4. Click Change/Remove, Add/Remove, or Uninstall. - If there is no entry in the Add/Remove Programs window for DataMask by AOL, contact our technical support team at datamaskhelp@aol.com. 5. Follow the on screen prompts. 6. Restart your computer to complete the ...

8. Restore a missing AOL Desktop Gold icon or shortcut

   help.aol.com/articles/restore-my-missing-aol...

   There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

9. Troubleshooting DataMask by AOL

   help.aol.com/articles/troubleshooting-datamask...

   When you watch a video online using the full screen video mode you may see that the DataMask by AOL scrambler display is appearing in the center of the video.