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  2. Thomas Gordon (psychologist) - Wikipedia

    en.wikipedia.org/wiki/Thomas_Gordon_(psychologist)

    He is widely recognized as a pioneer in teaching communication skills and conflict resolution methods to parents, teachers, leaders, women, youth and salespeople. The model he developed came to be known as the Gordon Model or the Gordon Method, a complete and integrated system for building and maintaining effective relationships.

  3. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Communication is often seen as crucial to maintaining a healthy relationship, and the way one resolves conflict is important to maintaining healthy relationships. [ 7 ] Thomas and Kilmann proposed five modes of conflict management, developed from 1960 to 1975, which can be used to handle particular conflicts. [ 2 ]

  4. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  5. Nonviolent Communication - Wikipedia

    en.wikipedia.org/wiki/Nonviolent_Communication

    Cards with basic human needs in the hands of exercise group participants. Nonviolent Communication holds that most conflicts between individuals or groups arise from miscommunication about their human needs, due to coercive or manipulative language that aims to induce fear, guilt, shame, etc.

  6. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.

  7. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    Some of the concepts explored are personality, knowledge structures and social interaction, language, nonverbal signals, emotional experience and expression, supportive communication, social networks and the life of relationships, influence, conflict, computer-mediated communication, interpersonal skills, interpersonal communication in the ...

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    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Social skills - Wikipedia

    en.wikipedia.org/wiki/Social_skills

    Providing oral explanation about a tree for another person; a communication method. A social skill is any competence facilitating interaction and communication with others where social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning these skills is called socialization.

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