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Chambers found the dealerships during the mid-1980s needed to improve customer service to sell more cars. After opening the first dealership in New London, Connecticut, Chambers quickly added BMW, Honda, Hyundai, Porsche, and Mercedes-Benz franchises during the next few years.
A car dealership can either be a franchised dealership selling new and used cars, or a used car dealership, selling only used cars. In most cases, dealerships provide car maintenance and repair services as well as trade-in, leasing, and financing options for customers. Used car dealers can carry cars from various different manufacturers, while ...
In 2011, two years after launching a similar service for new vehicles, the company launched a used car inventory search tool, allowing users to compare vehicles in their market. [12] Edmunds.com launched its first TV advertising campaign in select markets in 2012, before expanding nationally in 2013. [ 13 ]
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Users can search for specific cars in their local area and compare listings by price, features, and dealership reputation. [8] The company also offers a discussion platform for car enthusiasts and automotive experts, who submit questions, offer insight, gather and share information, and provide reviews.
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