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Visit your MyAccount page to cancel paid services and pay account balances. • If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username. Close your ...
Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
To cancel an AOL Mail Plus subscription purchased using the online sign up page: Sign in to your My Subscriptions page. Locate AOL Mail Plus in your subscriptions list. Click Manage. Once your subscription details page opens, locate the option to cancel your subscription on this page. To cancel a subscription from the AOL app: Tap the Profile icon.
• Your cancellation or confirmation number • The daytime phone number you provided when you registered with us. Please send the requested information to: AOL Inc. Billing Operations & Services 11955 Democracy Dr Dept. # 5627 Reston VA 20190-5662. Contact customer service
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
We know that dealing with the loss of a loved one is very difficult. AOL has processes in place to request the closure of the deceased user's account, to request the suspension of billing and premium services, and in certain circumstances to request content of the account.
It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6. Select a reason for canceling from the drop-down menu and then click Cancel My Billing.