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  2. Service-level objective - Wikipedia

    en.wikipedia.org/wiki/Service-level_objective

    The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.

  3. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    Multilevel SLA: The SLA is split into the different levels, each addressing different set of customers for the same services, in the same SLA. Corporate-level SLA : Covering all the generic service level management (often abbreviated as SLM) issues appropriate to every customer throughout the organization.

  4. Operational-level agreement - Wikipedia

    en.wikipedia.org/wiki/Operational-level_agreement

    An operational-level agreement (OLA) defines interdependent relationships in support of a service-level agreement (SLA). [1] The agreement describes the responsibilities of each internal support group toward other support groups, including the process and timeframe for delivery of their services.

  5. Stereolithography - Wikipedia

    en.wikipedia.org/wiki/Stereolithography

    Stereolithography (SLA or SL; also known as vat photopolymerisation, [1] optical fabrication, photo-solidification, or resin printing) is a form of 3D printing technology used for creating models, prototypes, patterns, and production parts in a layer by layer fashion using photochemical processes by which light causes chemical monomers and ...

  6. Capability Maturity Model Integration - Wikipedia

    en.wikipedia.org/wiki/Capability_Maturity_Model...

    The process areas below and their maturity levels are listed for the CMMI for services model: Maturity Level 2 – Managed. CM – Configuration Management; MA – Measurement and Analysis; PPQA – Process and Quality Assurance; REQM – Requirements Management; SAM – Supplier Agreement Management; SD – Service Delivery; WMC – Work ...

  7. 3D printing processes - Wikipedia

    en.wikipedia.org/wiki/3D_printing_processes

    Computer-aided design (CAD) model used for 3D printing. The manual modeling process of preparing geometric data for 3D computer graphics is similar to plastic arts such as sculpting. 3D scanning is a process of collecting digital data on the shape and appearance of a real object, creating a digital model based on it.

  8. Investment casting - Wikipedia

    en.wikipedia.org/wiki/Investment_casting

    The main differences are the surface roughness and cost of casting. Water glass method dewaxes into the high-temperature water, and the ceramic mould is made of water glass quartz sand. Silica sol method dewaxes into the flash fire, and silica sol zircon sand makes the ceramic mould.

  9. Data loss prevention software - Wikipedia

    en.wikipedia.org/wiki/Data_loss_prevention_software

    The technological means employed for dealing with data leakage incidents can be divided into categories: standard security measures, advanced/intelligent security measures, access control and encryption and designated DLP systems, although only the latter category are currently thought of as DLP today. [4]

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