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  2. Automated attendant - Wikipedia

    en.wikipedia.org/wiki/Automated_attendant

    Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones , VoIP virtual phones , other AAs/IVRs, or other ...

  3. Small Business Phone System: A Guide to Service Types, Terms ...

    www.aol.com/small-business-phone-system-guide...

    A PBX phone system provides an auto attendant, extensions, and customized call menus. Traditional phone systems, known as plain old telephone services (POTS), rely on physical phone lines, i.e ...

  4. 10 Phone Systems for Small Businesses - AOL

    www.aol.com/10-phone-systems-small-businesses...

    OpenPhone subscriptions include unlimited calling and messaging, an auto attendant, call recording, and one new local or toll-free phone number. It integrates with email, HubSpot, Salesforce, and ...

  5. The Benefits of VoIP Phone Systems - AOL

    www.aol.com/benefits-voip-phone-systems...

    It offers AI-powered tools, unlimited calling, video conferencing, and a multilevel auto attendant. Vonage: Launched in 2001, Vonage is a unified communications platform with unlimited calls and ...

  6. BroadVoice - Wikipedia

    en.wikipedia.org/wiki/BroadVoice

    Broadvoice's b-hive virtual call center platform combines UCaaS, Contact Center, Cloud PBX and communication tools. [7] The platforms allow users to review and manage call flows through real-time analytics, call routing, call recording, auto attendants, conference call setup, manager users and the added ability to use the Android and iPhone application to make and receive calls.

  7. Line2 - Wikipedia

    en.wikipedia.org/wiki/Line2

    Line2 is a Virtual PBX phone service that allows companies to develop and maintain multiple internal phone lines to handle multiple external calls. Line2 uses cloud computing to allow one phone call to go to shared receivers, such as cell phones or fax machines, depending on which is more appropriate.

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