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SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it broke the law by failing to provide “simple mechanisms” for quitting.
SiriusXM can cancel a subscription with a “simple click of a button,” noting that conversation times of 11.5 minutes on phone or up to a half hour online isn’t necessary, according to the ...
James sued Sirius last December, saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online.
If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...
Cancel or reactivate your AOL account. Learn how to change your AOL paid subscription, cancel your AOL paid or premium subscription or terminate/delete your AOL username.
Before you decide, make sure you consider your options. You can always change your plan to a different subscription or to a free AOL account. Caution - If you cancel your AOL account but are still subscribed to AOL services, the payment method on file will continue to be charged. You must cancel all AOL services in order to stop billing.
trying to cancel a subscription they no longer wish to pay for, and that they have a legal and contractual right to cancel anytime using a process that is simple and efficient," the lawsuit states.
It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6. Select a reason for canceling from the drop-down menu and then click Cancel My Billing.
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