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  2. The person she was speaking to on the phone was not a Wells Fargo rep, as she discovered when she went into the bank to confirm that she'd been talking to a legitimate customer service staff member.

  3. Which Banks Are Best at Dealing With Identity Theft and Fraud?

    www.aol.com/finance/banks-best-dealing-identity...

    Before you have to file a police report, here are six banks well-equipped to help you deal with identity theft and fraud: Ally Bank. Capital One. Chase. Citi® Wells Fargo. Bank of America. 1 ...

  4. Banks Aren't Doing Enough to Protect Customers From Scams - AOL

    www.aol.com/banks-arent-doing-enough-protect...

    Zelle, which is run by Early Warning Services, a financial technology company owned by seven banks, including Wells Fargo, said in a statement that it has driven down fraud and scam rates through ...

  5. Wells Fargo cross-selling scandal - Wikipedia

    en.wikipedia.org/wiki/Wells_Fargo_cross-selling...

    The Wells Fargo cross-selling scandal was caused by creation of millions of fraudulent savings and checking accounts on behalf of Wells Fargo clients without their consent or knowledge due to aggressive internal sales goals at Wells Fargo. News of the fraud became widely known in late 2016 after various regulatory bodies, including the Consumer ...

  6. Universal Payment Identification Code - Wikipedia

    en.wikipedia.org/wiki/Universal_Payment...

    A Universal Payment Identification Code (UPIC) is an identifier (or banking address) for a bank account in the United States used to receive electronic credit payments. [1] A UPIC acts exactly like a US bank account number and protects sensitive banking information.

  7. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  8. I’ve been scammed — will my bank refund the money? - AOL

    www.aol.com/finance/do-banks-refund-scammed...

    About 5.4 million Americans reported losing a total of $10 billion to the FTC to scams and fraud in ... phone numbers when responding to voicemails from financial institutions or the government ...

  9. ID Protection by AOL

    help.aol.com/articles/id-protection-by-aol

    Around the clock protection: MyReputation Discovery ® provides 24-hour monitoring for mentions of your address, phone number, or other information on the web. ID Protection by AOL works around the clock to help secure your identity, usernames, passwords and personal information. With the amount of data being stolen and exposed by criminals and ...