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  2. History of the telephone in the United States - Wikipedia

    en.wikipedia.org/wiki/History_of_the_telephone...

    The telephone played a major communications role in American history from the 1876 publication of its first patent by Alexander Graham Bell onward. In the 20th century the American Telephone and Telegraph Company (AT&T) dominated the telecommunication market as the at times largest company in the world, until it was broken up in 1982 and replaced by a system of competitors.

  3. Original North American area codes - Wikipedia

    en.wikipedia.org/wiki/Original_North_American...

    As network growth could not be predicted accurately over more than a few years, this pattern was abandoned by 1956, when call routing into New Jersey was divided between two toll centers. The geographic layout of numbering plan areas across the North American continent was chosen primarily according to national, state, and territorial ...

  4. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

  5. PSTN network topology - Wikipedia

    en.wikipedia.org/wiki/PSTN_network_topology

    PSTN network topology is the switching network topology of a telephone network connected to the public switched telephone network (PSTN).. In the United States and Canada, the Bell System network topology was the switching system hierarchy implemented and operated from c. 1930 to the 1980s for the purpose of integrating the diverse array of local telephone companies and telephone numbering ...

  6. Toll-free telephone numbers in the North American Numbering ...

    en.wikipedia.org/wiki/Toll-free_telephone...

    The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number. Some of the available options are: Time-of-Day (TOD) routing An example of using TOD routing would be a company with a call center on the east coast and a call center on the west coast.

  7. Milestones: A look back at AOL's 35 year history as an ...

    www.aol.com/news/2020-05-25-a-look-back-at-aols...

    1999: America Online has over 18 million subscribers and is now the biggest internet provider in the country, with higher-than-expected earnings. It acquires MapQuest for $1.1 billion in December.

  8. History of AT&T - Wikipedia

    en.wikipedia.org/wiki/History_of_AT&T

    In 1880, the management of American Bell created what would become AT&T Long Lines. The project was the first of its kind to create a nationwide long-distance network with a commercially viable cost-structure. This project was formally incorporated into a separate company named American Telephone and Telegraph Company on March 3, 1885.

  9. Timeline of the telephone - Wikipedia

    en.wikipedia.org/wiki/Timeline_of_the_telephone

    3 April 1930: Opening of transoceanic telephone service to Argentina, Chile, and Uruguay and subsequently to all other South American countries. [23] 1931: The Ericsson DBH 1001 telephone was the first telephone without a separate ringer box. [32] 25 April 1935: First telephone call around the world by wire and radio. [23]