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If no ticket is presented (i.e. the ticket is lost), generally the highest possible toll is charged. For this kind of system to work, toll plazas must be built and staffed at all entrances and exits to the toll road (hence the "closed" name). Most ticket-based toll roads today use an electronic toll collection system as an alternative. In this ...
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
In the airline industry, available seats are commonly referred to as inventory. The inventory of an airline is generally classified into service classes (e.g. economy, premium economy, business or first class) and any number of fare classes, to which different prices and booking conditions may apply.
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
E-tickets in the airline industry were devised in about 1994, [1] and have now largely replaced the older multi-layered paper ticketing systems. Since 1 June 2008, it has been mandatory for IATA members to use e-ticketing. Where paper tickets are still available, some airlines charge a fee for issuing paper tickets.
The MARS-1 train ticket reservation system was designed and planned in the 1950s by the Japanese National Railways' R&D Institute, now the Railway Technical Research Institute, with the system eventually being produced by Hitachi in 1958. [6] It was the world's first seat reservation system for trains. [7]
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The ITSO specification is a technical platform on which interoperable smart ticketing schemes can be built. It defines the key technical items and interfaces that are required to deliver interoperability between components of a ticketing system – smart media (smart cards), points of service and back offices – and separate ticketing systems.