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The AOL Community Leader Program or AOL CLP was the official name for the large group of America Online online service volunteers who moderated chat rooms, message boards, and download libraries. The program's roots dated back to the use of online remote volunteer "guides" by AOL predecessor QuantumLink at its start in 1985.
1. Chat customer service agent. These days, businesses are looking to connect with customers and provide support through every channel possible. That includes live chat, social media, text, and email.
[3] [4] Presently, the company maintains a network of over 10,000 moderators. [ 3 ] [ 4 ] ModSquad specializes in managed, on-demand customer service , content moderation , social media , and community management services , providing teams across various online platforms, e-commerce sites, in-game environments, mobile applications, and social ...
Reddit moderators often cut content from chatrooms based on their own political views. University of Michigan researchers say there is a better way. Bias by moderators in online chatrooms can be ...
Discord is a freemium and proprietary chat room program available for web browsers, Windows, Mac, Linux, Android, and iOS. Editors can chat by text like WP:IRC, but also by voice calls, unlike IRC. In 2016, an unofficial Wikimedia Discord server was founded. It is moderated by several trusted Wikimedians, and members should follow the ...
Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. [1] While the term has traditionally referred to those communications that occur via computer-mediated formats (e.g., instant messaging, email, chat rooms, online forums, social network services), it has also been applied to other forms of text-based ...