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  2. Fix blank video issues in AOL Desktop Gold

    help.aol.com/articles/fix-blank-video-issues-in...

    1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the Browser settings, click the General tab. 4. Check the Disable browser hardware acceleration box.

  3. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    Some video content may need the video acceleration to be lowered in order to play properly. To lower the video acceleration in Windows Media Player: 1. Click Start, select All Programs or Programs, and then click Windows Media Player. 2. Click the Tools menu, and then click Options.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold may not be able to launch on your PC due to some compatibility issues with Flash Player. 1. Restart your computer. 2. Uninstall Flash Player PPAPI by accessing the Programs & Features window in the Control Panel. 3. Launch Desktop Gold.

  5. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    We’ll securely log in to your computer and you can watch us solve the problem, right on your screen. But you don’t need to stay on the line with our tech experts. Heck, you don’ t even need ...

  6. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    AOL Desktop Gold is included at no additional cost with your membership. 1. Sign in to your MyBenefits page. 2. Under 'All Products' scroll to 'AOL Desktop Gold'. 3. Click Download Now. 4. Follow the installation steps listed below.

  7. The AOL.com video experience serves up the best video content from AOL and around the web, curating informative and entertaining snackable videos.

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    If you're having trouble loading or playing a game, try these to fix your issue: • Restart your computer. • Clear cookies, cache, history and footprints in your browser. • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers.

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