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Find out how to troubleshoot your AT&T Home Phone service in 3 easy steps. You can use these steps when turning in a repair ticket: Go to att.com/repair and select Home Phone. Enter your home phone number and select Continue. Tell us about the problem you're having, then select Continue.
Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support.
Find help for AT&T landline problems. Check for home phone outages. Explore AT&T landline customer service options.
To “freeze” your local, long distance, or local toll account -prevent it from being switched without your consent -call AT&T at 1 800 288-2747. Here is a basic test you can do yourself that may help fix any problems you are having with your phones. If you still need help from AT&T, the results will help us determine the source of your trouble.
You are having a problem with one or more of your phone features. Phone features include such products and services as Caller ID, Call Waiting and 3-Way Calling.
If the problem exists outside, please call our Repair and Maintenance center at 1 800 288-2747.The center is open 24 hours a day, 7 days a week. If the problem is inside, it could be caused by faulty phone equipment, jacks, or inside wiring. You can repair the problem yourself, hire an independent
If you do not subscribe to a wire-maintenance plan and you determine the problem is in your location, you may be able to fix it yourself and avoid paying for a repair visit. If the problem is in your location, you may want to check your phone equipment to see if that is causing the problem.