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2. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

3. GLPi - Wikipedia

   en.wikipedia.org/wiki/GLPI

   GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License.

4. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

5. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   In 2015, a new version of the software, known as OTRS Business Solution, was launched. This proprietary version was designed for professional users who needed additional support, configuration and features. In 2018, both OTRS-specific products were renamed: The open source version became ((OTRS)) Community Edition.

6. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   Template callbacks allow the modification of the software's web pages without requiring extensive knowledge. Seamless email integration is another primary interface to RT and is often the only interface many guest users see. The email system includes support for auto-responses, attachments, and full customization of all the rules which govern ...

7. Kayako - Wikipedia

   en.wikipedia.org/wiki/Kayako

   Kayako is a customer service software company based in London, United Kingdom. Kayako builds customer service and help desk software which businesses use to talk to and support their customers. Kayako was founded in 2001 in Jalandhar , India and has since relocated its headquarters in London, United Kingdom. [ 1 ]