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Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.
The "helper" colleague authenticates with the password reset application and vouches for user's identity. [9] [10] In this scenario, the problem changes from one of authenticating the user who forgot the password to one of understanding which users should have the ability to vouch for which other users.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.