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Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
The Centre for Railway Information Systems (CRIS) designs, develops, implements and maintains most of the important information systems of Indian Railways. It is under the ownership of Government of India and administrative control of the Ministry of Railways. It is located in Chanakyapuri, New Delhi. CRIS was established in 1986.
Indian Railways is a state-owned enterprise that is organised as a deparmental undertaking of the Ministry of Railways of the Government of India and operates India's national railway system. [ a ] As of 2023 [update] , it manages the fourth largest national railway system by size with a track length of 132,310 km (82,210 mi), running track ...
Government Railway Police (GRP), or simply Railway Police, are branches of the state police forces in India responsible for maintaining law and order, as well as preventing and detecting crimes in railway premises and trains. Its duties correspond to those of the district police in the areas under their jurisdiction.
Indian Railways is a statutory body that reports to parliament and is under the ownership of ministry of railways. [18] Indian Railways is further divided into 18 administrative zones (17 operational), headed by general managers who report to the board along with the heads of other institutions and undertakings owned by the Indian Railways. [17]
In 2019, based on the 'Bibek Debroy committee' report of 2015, the Cabinet of India approved the plan to merge eight railway services. In 2022, the government released a gazette notification about the merger of existing eight services, which fall under the Central Civil Services, into a new Indian Railways Management Service (IRMS).
Indian Railway Catering and Tourism Corporation (IRCTC) is an Indian public sector undertaking that provides ticketing, catering, and tourism services for the state-owned Indian Railways. It was established in 1999 by the Government of India and operated under the administrative control of the Ministry of Railways .
The Commission of Railway Safety is a government commission of India. Subordinate to the Ministry of Civil Aviation, the commission is the rail safety authority in India, as directed by The Railways Act, 1989. The agency investigates serious rail accidents. Its head office was in the North-East Railway Compound in Lucknow.