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  2. Met Police staff vote to take strike action over return to ...

    www.aol.com/met-police-staff-vote-strike...

    It would be the first time Met Police employees, which is believed could include 999 call handlers and child protection officers, have ever voted for a walkout.

  3. Domestic abuse victims must be heard on first 999 call ... - AOL

    www.aol.com/domestic-abuse-victims-must-heard...

    The Home Office has said some police forces will start embedding domestic abuse specialists in their 999 control rooms early next year as part of “Raneem’s Law” to transform the way the ...

  4. Emergency telephone number - Wikipedia

    en.wikipedia.org/wiki/Emergency_telephone_number

    The first emergency number system to be deployed anywhere in the world was in London on 30 June 1937 [2] [3] using the number 999, and this was later extended to cover the entire country. [2] When 999 was dialed, a buzzer sounded and a red light flashed in the exchange to attract an operator's attention. [3]

  5. Domestic abuse is ‘Cinderella’ of crimes, safeguarding ...

    www.aol.com/domestic-abuse-cinderella-crimes...

    The move is part of Raneem’s Law to transform the way the police handle cases of violence against women and girls. ... Ms Phillips to meet 999 control handlers during a visit to Kent Police’s ...

  6. 999 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/999_(emergency_telephone...

    An emergency phone on the Welsh coast at Trefor featuring 999. (Note the keypad missing digits 4 - 0, with no instruction on how to dial 999 from this phone.) 999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112.

  7. Computer-aided call handling - Wikipedia

    en.wikipedia.org/wiki/Computer-aided_call_handling

    Computer aided call handling is a methodology for managing calls to service providers, such as emergency services, through the use of computer based algorithms in order to make consistent and objective decisions on action to be taken. The computer software can provide scripting, prompts or interactive questioning to assist the call handler in ...

  8. 911 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/911_(emergency_telephone...

    The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.

  9. Peer faced ‘litany of questions’ from 999 call handler as ...

    www.aol.com/peer-faced-litany-questions-999...

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