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It also outlines steps airlines must take if they damage or misplace a passenger's wheelchair — all in an effort to make the skies friendlier for the roughly 5.5 million Americans use a wheelchair.
United Airlines announced improvements to the air travel experience for passengers with disabilities. The updates, set to roll out early next year, include a new tool on the airline’s website to ...
Cory Lee, a travel blogger and wheelchair user, told CBS MoneyWatch that navigating air travel while disabled is the part of travel he “[dreads] the most out of anything.” His $40,000 electric ...
Airlines are required to provide passengers with disabilities any assistance they may need in order to travel properly like all other passengers. This includes allowing them with a wheelchair or other guided assistance to board, helping them disembark from a plane upon landing, or connecting these individuals to another flight.
How common is mobility equipment damage in air travel? According to the Department of Transportation, airlines "mishandle" on average about 1.5% of the mobility equipment they transport.
USA TODAY has reported on how difficult air travel can be for wheelchair users. Over the course of 2023, more than 30 disabled travelers shared their stories of wheelchair damage by airlines.
Airlines damaged or lost more than 11,000 passenger wheelchairs last year – and a new federal proposal seeks cut the inconvenience for wheelchair-reliant travelers with six-figure penalties ...
Airline wheelchair damage: Here's how 30+ flyers were affected. 2. Know your rights ... Zach Wichter is a travel reporter for USA TODAY based in New York. You can reach him at zwichter@usatoday.com.
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