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Before you attempt another image challenge, clear the cache on your web browser. If you're still prompted to retake the image challenge multiple times a day, you might have a more serious issue. Check out the Security Center for info about recommended antivirus software and reset your password to make sure it's secure.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Use reliable security software: Keeping your antivirus and anti-malware software up to date is one of the most effective ways to protect yourself from fake CAPTCHA scams. A strong antivirus ...
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Check your credit report – If a hacker sets up a new account in your name, chances are that you won’t notice until you check your credit history. If you detect suspicious activity, contact the ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...
Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.