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The three airlines with the highest ratio of complaints to passengers were jetBlue, Spirit, and the most-complained-about airline, Frontier, according to a US Public Interest Research Group ...
Spirit Airlines has been the subject of numerous complaints, and to punitive actions by the United States Department of Transportation (DOT). Most of the claims against the company were for allegations of deceptive advertising practices, customer service, and the airline's policies for charging additional fees at the time of purchase:
Although well-known for its low ticket prices, Spirit Airlines is perhaps best known as the second most complained about airline in the US, according to data on passenger complaints from the US ...
A new report has determined which U.S. airlines have the most customer complaints, and the airline at the top of the list is a small carrier you might not have heard of. "CBS This Morning" has more.
Spirit Airlines has lost more than $2.2 billion since the start of 2020. Frontier has not reported a full-year profit since 2019, although that slump might end this year.
The survey was conducted between 2013 and 2017 and looked at a total of 19 airlines in categories like food, check-in, and entertainment. Analysis of 13,465 customer ratings has finally identified ...
Spirit Airlines has filed for Chapter 11 bankruptcy protection, it said Monday morning. In an open letter to customers, the budget airline said people can continue to book tickets and fly as ...
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