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  2. Value stream - Wikipedia

    en.wikipedia.org/wiki/Value_stream

    A value stream is the set of actions that take place to add value to a customer from the initial request through realization of value by the customer. The value stream begins with the initial concept, moves through various stages of development and on through delivery and support. A value stream always begins and ends with a customer.

  3. Value proposition - Wikipedia

    en.wikipedia.org/wiki/Value_proposition

    Developing a value proposition is based on a review and analysis of the benefits, costs, and value that an organization can deliver to its customers, prospective customers, and other constituent groups within and outside the organization. It is also a positioning of value, where Value = Benefits − Cost (cost includes economic risk).

  4. Lean Six Sigma - Wikipedia

    en.wikipedia.org/wiki/Lean_Six_Sigma

    Waste (muda) is defined by Fujio Cho as "anything other than the minimum amount of equipment, materials, parts, space, and workers time, which are absolutely essential to add value to the product". [9] Different types of waste have been defined in the form of a mnemonic of "downtime":

  5. Value-stream mapping - Wikipedia

    en.wikipedia.org/wiki/Value-stream_mapping

    The value stream map is then created using the following symbols: [15] In a build-to-the-standard form, Shigeo Shingo [16] suggests that the value-adding steps be drawn across the centre of the map and the non–value-adding steps be represented in vertical lines at right angles to the value stream. Thus, the activities become easily separated ...

  6. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    Value-adding: The transformation taking place within the process must add value to the recipient, either upstream or downstream. Embeddedness: A process cannot exist in itself, it must be embedded in an organizational structure. Cross-functionality: A process regularly can, but not necessarily must, span several functions.

  7. Customer benefit package - Wikipedia

    en.wikipedia.org/wiki/Customer_Benefit_Package

    These goods and services adding value to the primary product are called peripheral goods and services, which are not essential to the primary product, but enhance it. Examples of peripheral goods and services in the fast food industry include toys (peripheral goods) that are offered as part of a kiddie's meal and a kids' play area (peripheral ...

  8. Value chain - Wikipedia

    en.wikipedia.org/wiki/Value_chain

    A value system includes the value chains of a firm's supplier (and their suppliers all the way back), the firm itself, the firm distribution channels, and the firm's buyers (and presumably extended to the buyers of their products, and so on). Capturing the value generated along the chain is the new approach taken by many management strategists.

  9. Value-added selling - Wikipedia

    en.wikipedia.org/wiki/Value-added_selling

    The value add can be seen in several different ways. The first is the obvious fuel savings. But there is also added value in less time spent at the gas station, and the cars pollute the air less than a normal combustion engine. The value add in this instance is determined by the customer, and not the company selling the car. [citation needed]