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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar.

  3. Troubleshoot AOL Calendar problems

    help.aol.com/articles/aol-calendar-troubleshooting

    3. Click the Select Calendar icon . 4. Click Edit next to the calendar you want to edit. 5. Click the Drop-down icon next to the calendar's current color. 6. Select the color blue from available options. 7. Click Save.

  4. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.

  5. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    Fix problems with image challenges when sending mail If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require ...

  6. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  7. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    Using the Windows taskbar 1. On the Windows taskbar, next to the clock, right-click the Norton icon, and then click Disable Smart Firewall. Note: If you don't see the icon next to the clock, click the arrow next to the clock to reveal the hidden icons. 2. Click the Select the duration drop-down menu, and then click Until system restart. 3 ...

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. Support and help for AOL Desktop Gold

    help.aol.com/articles/support-and-help-for-aol...

    Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.