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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
Child and Youth Care (CYC) is a profession which focuses on the developmental needs of children and families within the space and time of their daily lives. [1] Child and Youth Care is primarily a way of working with others and practitioners can be found in a variety of roles including direct care, private practice, educator, trainer, writer, supervisor, manager, researcher, and more.
In 2015, the International Labour Organization (ILO), based on national surveys or censuses of 232 countries and territories, estimated the number of domestic workers at 67.1 million, [3] but the ILO itself states that "experts say that due to the fact that this kind of work is often hidden and unregistered, the total number of domestic workers could be as high as 100 million". [4]
Childcare, also known as day care, is the care and supervision of one or more children, typically ranging from two weeks to 18 years old.Although most parents spend a significant amount of time caring for their child(ren), childcare typically refers to the care provided by caregivers who are not the child's parents.
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