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  2. Locked out of your email? Here's how to change and recover ...

    www.aol.com/news/change-gmail-password-heres...

    How to change your Gmail password if you have forgotten (or lost) it. Google says to follow these steps: 1. Navigate to this link to begin account recovery.2. Use one of the account recovery ...

  3. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Fake warning messages or alerts pop up for protection software You receive messages that files are encrypted on your device Your contacts receive messages online or on social media that you didn ...

  4. What to do if locked out of Gmail, and what to do now if you ...

    www.aol.com/news/2010-06-03-what-to-do-if-locked...

    From here, choose, "My account has been compromised" and you will be directed to the Gmail account recovery form. Show comments. Advertisement. Advertisement. Holiday Shopping Guides.

  5. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  6. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.

  7. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.

  8. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  9. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address