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Wholesale line rental (WLR) is a service in which a telecommunications operator takes control of all the connections made through a telephone line from the native operator and collects the subscription fee from the subscribers. [1] [2]
In 2001, BT Group launched its Answer 1571 service as a free service, available at no extra cost to its existing telephone line customers. In 2007 a charge of £1 was introduced for any month in which two chargeable calls are not made on the line (this might apply, for instance, to people who have Carrier preselect with another telephone ...
The GPO (later BT) began to supply the public with a far greater range of stylish telephone instruments. With the advent of 'New Plan' sockets and changes in legislation, subscribers were now free to either rent their telephone or purchase one from any source (as long as it was an approved model).
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
The first subscriber's phone (called the 'audio customer') would be connected as normal. The second subscriber (called the 'carrier customer') would have his phone calls modulated on to an RF carrier or Carrier wave on the same physical phone line at around 40 kHz – high enough not to be noticeable to the audio customer.
A domestic single British telephone line installation will have a single master socket or line box in the premises, which is provided by BT or another service provider: this socket is the demarcation point between the customer-owned and maintained on-premises wiring, and the telephone network.
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Charges consist of three parts: the ADSL line rental (costs range from R169 for 2 Mbit/s, R389 for 8 Mbit/s, and R555 for 40 Mbit/s line access), [39] the analogue phone line rental (R157, as of August 2013, [39] which includes a landline number) and an ISP account. The price of an ISP account can vary greatly, ranging from R109 ($7.37) for 100 ...