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Liveops is an outsourcing and contact center company based in Scottsdale, Arizona. It was formed by the merger of Silicon Valley startup CallCast, founded in 2001 by Wendell Brown and Bill Trenchard, [ 1 ] and competing startup Liveops, founded in 2000 by Steve Doumar and Doug Feirstein in Fort Lauderdale, Florida .
The growth of online shopping over the past year has awakened the industry’s need for more remote-friendly customer service capabilities that engage shoppers at any time across all touch points ...
Brown has founded multiple notable technology companies including Teleo, LiveOps and eVoice. Early life and education Brown was born in the Appalachia region of the United States, and grew up in the northernmost Appalachian town of Oneonta where he was first introduced to computers by his father, who worked as a professor at SUNY Oneonta .
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. . Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government
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In this edition of "Ask the Board," we feature Curtis Sparrer, Founder of Bospar, a remote-based boutique public relations agency, to share his tips for other business owners with remote ventures.
Business management tools are all the systems, applications, controls, calculating solutions, methodologies, etc. used by organizations to be able to cope with changing markets, ensure a competitive position in them and improve business performance.
Liveops is a cloud-based virtual call center service designed to scale during high-traffic periods with a network of work-from-home customer support representatives.