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Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold
Allow yahoo.com in any ad blockers; Adjust the security setting of the browser to the default level; Unblock yahoo.com in any antivirus software, which may have built-in ad blocker; Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual
View my plan Restore a missing AOL Desktop Gold icon or shortcut There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.
Run the new installer by opening the file you downloaded (Install_AOL_Desktop.exe). 3. Open Desktop Gold if it isn't automatically launched after running the installer.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors. Emails with attachments can be identified with Attachment icon in the message preview from the inbox.
Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation. Help using AOL on your mobile device. Desktop Gold Connectivity and Desktop Gold Favorites. Mail issues like AOL Mail login and authentication, missing or misplaced emails.