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  2. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Coombs' research of situational crisis communication theory has focused on crisis response and the effect of the corporate reputation but never on the nonprofit organization standpoint. While these two industries operate differently, both still need their crisis situations properly addressed and in a timely manner.

  3. Discourse of renewal - Wikipedia

    en.wikipedia.org/wiki/Discourse_of_renewal

    Discourse of renewal is a theory in crisis communication that seeks to establish and emphasize "learning from the crisis, ethical communication, communication that is prospective in nature, and effective organizational rhetoric.” [1]

  4. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    A rapid response crisis communications team should be organized during the pre-crisis stage [26] and all individuals who will help with the actual crisis communication response should be trained. [27] At this stage the communication professional focuses on detecting and identifying possible risks that could result in a crisis.

  5. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    The response shall include action in the following areas: crisis prevention, crisis assessment, crisis handling, and crisis termination. The aim of crisis management is to be well prepared for crisis, ensure a rapid and adequate response to the crisis, maintaining clear lines of reporting and communication in the event of crisis and agreeing ...

  6. Extended parallel process model - Wikipedia

    en.wikipedia.org/wiki/Extended_parallel_process...

    The extended parallel process model (EPPM) is a fear appeal theory developed by communications scholar Kim Witte that illustrates how individuals react to fear-inducing messages. [1] Witte subsequently published an initial test of the model in Communication Monographs .

  7. Risk communication - Wikipedia

    en.wikipedia.org/wiki/Risk_communication

    Risk communication deals with possible risks and aims to raise awareness of those risks to encourage or persuade changes in behavior to relieve threats in the long term. On the other hand, crisis communication is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the ...

  8. Image restoration theory - Wikipedia

    en.wikipedia.org/wiki/Image_restoration_theory

    Image restoration theory can be applied as an approach for understanding both personal and organizational crisis situations. It is a component of crisis communication, which is a sub-specialty of public relations. Its purpose is to protect an individual, company, or organization facing a public challenge to its reputation.

  9. Crisis intervention - Wikipedia

    en.wikipedia.org/wiki/Crisis_intervention

    When using crisis intervention methods for the disabled individual, every effort should first be made to first find other, preventative methods, such as giving adequate physical, occupational and speech therapy, and communication aides including sign language and augmentative communication systems, behavior and other plans, to first help that ...