Search results
Results from the WOW.Com Content Network
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...
For example, a company may have a different toll-free telephone number for each product line it sells, or for multilingual customer support. If a call center is handling calls for multiple product lines, the corporate telephone system that receives the call analyzes the DNIS signaling and may play an appropriate recorded greeting.
A typical volume of Bell System Practices from the 1970s. The Bell System Practices (BSPs) is a compilation of technical publications which describes the best methods of engineering, constructing, installing, and maintaining the telephone plant of the Bell System under direction of AT&T and Bell Telephone Laboratories. [1]
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The telephone operator will greet each call participant, gather specific information from each participant, introduce key speakers, and manage questions and answers, all from the telephone. A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The ...
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!