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Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. [1] The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
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Zappos has a customer base of over 24 million people. In January 2012, Zappos suffered a data security breach that gave hackers personal information of their customers. . While the security breach exposed names, addresses, and phone numbers of Zappos customers, it did not expose the customers' credit card informa
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Later, before joining Zappos, Lin was the VP of Finance and Business Development of Tellme Networks (MSFT). With Tony Hsieh he also co-founded Venture Frogs, an incubator and investment firm. [9] Venture Frogs invested in a variety of tech and Internet startups, including Ask Jeeves, OpenTable, Tellme Networks, and Zappos. [10]
We all know and love Zappos for their two-day free shipping and 24/7 customer service.. While we might not necessarily think of Zappos as a luxury retailer, we dove through the designer section ...
In addition, Zappos is drawing on its long-standing brand relationships to advance the selection of work and safety footwear in the market. Howser said that over the last year, ZAW has tripled the ...
Two months later, Hsieh joined Zappos as the CEO, starting with $1.6 million of total sales in 2000. [11] By 2009, revenues reached $1 billion. [24] [25] Without a precedent to guide him, Hsieh learned how to make customers feel comfortable shopping for shoes online. Zappos offered free shipping and free returns, sometimes of several pairs.