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Dell's reputation for poor customer service, which was exacerbated as it moved call centers offshore and as its growth outstripped its technical support infrastructure, came under increasing scrutiny on the Web. The original Dell model was known for high customer satisfaction when PCs sold for thousands of dollars but by the 2000s, the company ...
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Dell operates under two divisions: [20] [25] Dell Client Solutions Group (55.3% of fiscal 2024 revenues) – produces desktop PCs, notebooks, tablets, and peripherals, such as monitors, printers, and projectors under the Dell brand name; Dell Infrastructure Solutions Group (38.3% of fiscal 2024 revenues) – servers, storage, and networking
Dell Precision is a series of computer workstations for computer-aided design/architecture/computer graphics professionals, or as small-scale business servers [citation needed]. They are available in both desktop (tower) and mobile (laptop) form.
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Date Company Business Country Value () References June 8, 1999: NaviSite [note 3]: Internet service provider United States [38]July 21, 1999: Com2001.com Internet community software
Initially, Dell maintained its competing XPS line of gaming PCs, often selling computers with similar specifications, which may have hurt Alienware's market share within its market segment. [ 19 ] [ 20 ] Due to corporate restructuring in the spring of 2008, the XPS brand was scaled down, and the desktop line was eliminated, leaving only XPS ...