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OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.
The software allows event organizers to sell tickets to events and also to promote and market their events on websites like Facebook, Twitter, and Instagram. Founded in 2009 in Austin, Texas, Ticketbud's revenue is derived from a fee placed upon tickets sold through its software at $0.99 + 2% of the ticket's value per ticket. [citation needed]
EGroupware, a free open source groupware software intended for businesses from small to enterprises; EtherPad, collaborative drafting with chat; Feng Office Community Edition; FusionForge, has wiki, forums, mailing lists, FTP, SSH, subdomains, hosting, email alias, backups, CVS/SVN, task management
The email system includes support for auto-responses, attachments, and full customization of all the rules which govern email. Emails are stored in RT as correspondence on a ticket, and the software can make a distinction between public replies and private comments to show them as appropriate.
The service allows users to browse, create, and promote local events. The service charges a fee to event organizers in exchange for online ticketing services, unless the event is free. [2] In September or October 2023, Eventbrite changed their pricing plans to limit free events to 25 tickets before they would begin to charge organizers fees. [3]
SeatGeek is a mobile-focused ticket platform that enables users to buy and sell tickets for live sports, concerts, and theater events. SeatGeek allows both mobile app and desktop users to browse events, view interactive color-coded seatmaps, complete purchases, and receive electronic or print tickets.
Ticketleap [1] [2] is an online ticket sales and event marketing company based in Pittsburgh. Founded in 2003 by Wharton graduate Christopher Stanchak, Ticketleap differentiates itself from large ticket vendors by catering its e-ticketing services to small companies and events, as well as larger events. The company started out as just Chris and ...