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The same year, they started the Epson Weekend Warrior sales program. The purpose of the program was to help improve sales, improve retail sales reps' knowledge of Epson products, and to address Epson customer service in a retail environment. Reps were assigned on weekend shifts, typically around 12–20 hours a week.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
Several other prefixes, including 800-484, 800-703, 800-744, and 800-904 are reserved by the FCC. NPA-911 is forbidden as 9-1-1 is an emergency telephone number . (This is less restrictive than the rules prohibiting all three-digit N-1-1 codes as exchanges in all geographic area codes.)