Ads
related to: definisi customer relationship management crmcomparison411.com has been visited by 100K+ users in the past month
top6.com has been visited by 100K+ users in the past month
bestopchoices.com has been visited by 100K+ users in the past month
Search results
Results from the WOW.Com Content Network
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]
The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).
Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...
Customer relationship management software (6 C, 59 P) ... Social CRM; Speech analytics; Customer switching; T. Tag management system; Trickbot; V. Customer value model;
Customer intelligence is a key component of effective customer relationship management (CRM), and when effectively implemented it is a rich source of insight into the behaviour and experience of a company's customer base. As an example, some customers walk into a store and walk out without buying anything.
For companies developing CRM applications, see Category:Customer relationship management software companies. Subcategories This category has the following 6 subcategories, out of 6 total.
Ads
related to: definisi customer relationship management crmcomparison411.com has been visited by 100K+ users in the past month
top6.com has been visited by 100K+ users in the past month
bestopchoices.com has been visited by 100K+ users in the past month