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Organizational culture encompasses the shared norms, values, behaviors observed in schools, universities, not-for-profit groups, government agencies, and businesses reflecting their core values and strategic direction. [1] [2] Alternative terms include business culture, corporate culture and company culture. [3]
Examples of countries that have a low-contact culture include the United States, Canada, and Japan. [9] Individualist and collectivistic cultures have different social norms for display rules. Personal feelings and expressionism tend to have greater importance in individualistic cultures than collectivistic ones.
Hofstede's cultural dimensions theory is a framework for cross-cultural psychology, developed by Geert Hofstede.It shows the effects of a society's culture on the values of its members, and how these values relate to behavior, using a structure derived from factor analysis.
Cross-cultural communication is a field of study investigating how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavor to communicate across cultures. Intercultural communication is a related field of study. [1] Cross-cultural deals with the comparison of different cultures.
Etiquette (/ ˈ ɛ t i k ɛ t,-k ɪ t /) is the set of norms of personal behaviour in polite society, usually occurring in the form of an ethical code of the expected and accepted social behaviours that accord with the conventions and norms observed and practised by a society, a social class, or a social group.
When organizations hire or promote individuals that are not part of this dominant group into management positions, a tension develops between the socially constructed organizational norm and acceptance of cultural diversity. [citation needed] Some have claimed that cultural diversity in the workplace will increase interpersonal conflicts.
Although not considered to be formal laws within society, norms still work to promote a great deal of social control. [46] They are statements that regulate conduct. The cultural phenomenon that is the norm is the prescriber of acceptable behavior in specific instances.
Workplace conflict: A specific type of conflict that occurs in the workplace. Workplace culture: The social behaviors and norms in the workplace. Workplace counterproductive behaviour: Employee behavior that goes against the goals of an organization. Workplace cyber-aggression: Workplace e-mail or text messages that threaten or frighten employees.