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American Health Connection is an American healthcare call center corporation, [4] headquartered in Beverly Hills, California.Current business products focus on centralizing appointment scheduling departments, automated reminder calls, patient access consulting, and discharge follow-up calls.
Individuals may differ in their reactions to the job characteristics in remote work. According to job characteristics theory, the personal need for accomplishment and development ("growth need strength") [98] influences how much an individual will react to the job dimensions of remote work. For instance, those individuals high in "growth need ...
These jobs are ideal for remote employees. Certified medical billing specialists need a high school diploma, a post-secondary certificate, and computer, clerical and customer service skills.
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
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Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)
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