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The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
The seven management and planning tools have their roots in operations research work done after World War II and the Japanese total quality control (TQC) research. [ 1 ] [ 2 ] The New seven tools
Ishikawa diagrams were popularized in the 1960s by Kaoru Ishikawa, [4] who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. [5]
Kaoru Ishikawa identified five uses for check sheets in quality control: [3]: 30 To check the shape of the probability distribution of a process; To quantify defects by type; To quantify defects by location; To quantify defects by cause (machine, worker) To keep track of the completion of steps in a multistep procedure (in other words, as a ...
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of it is help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service. [1]
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Quality inspector in a Volkseigener Betrieb sewing machine parts factory in Dresden, East Germany, 1977. Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [1]
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