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  2. Goal-oriented health care - Wikipedia

    en.wikipedia.org/wiki/Goal-Oriented_Health_Care

    The clinical methods used to help patients clarify and achieve their health-related goals are different for each goal type though the categories are inter-related. [13] The uniting factor of this conceptual framework is that the goal is formed in a discussion involving both the patient and the health care providers prior to the development of a plan of care that is based upon the patient's ...

  3. Service Excellence – Health Care - Wikipedia

    en.wikipedia.org/wiki/Service_Excellence...

    For example, if a health service takes longer than a patient expects, or if a service does have the outcome the patient was anticipating, a service failure has occurred. Even the setting or environment in which the care is being provided can affect a service failure.

  4. Objectives and key results - Wikipedia

    en.wikipedia.org/wiki/Objectives_and_key_results

    Objectives and key results (OKR, alternatively OKRs) is a goal-setting framework used by individuals, teams, and organizations to define measurable goals and track their outcomes. The development of OKR is generally attributed to Andrew Grove who introduced the approach to Intel in the 1970s [ 1 ] and documented the framework in his 1983 book ...

  5. Case management (US healthcare system) - Wikipedia

    en.wikipedia.org/wiki/Case_management_(US...

    The goal is to coordinate the care so as to both improve continuity and quality of care and lower costs. Specific types of case management programs include catastrophic or large claim management programs, maternity case management programs, and transitional care management programs.

  6. Health administration - Wikipedia

    en.wikipedia.org/wiki/Health_administration

    Iconographic Collections. Keywords: E. Walker; Florence Nightingale; W.J. Simpson. Health administration, healthcare administration, healthcare management or hospital management is the field relating to leadership, management, and administration of public health systems, health care systems, hospitals, and hospital networks in all the primary, secondary, and tertiary sectors.

  7. Workplace health promotion - Wikipedia

    en.wikipedia.org/wiki/Workplace_health_promotion

    Workplace health promotion is the combined efforts of employers, employees, and society to improve the mental and physical health and well-being of people at work. [1] The term workplace health promotion denotes a comprehensive analysis and design of human and organizational work levels with the strategic aim of developing and improving health resources in an enterprise.

  8. Management by objectives - Wikipedia

    en.wikipedia.org/wiki/Management_by_objectives

    Management by objectives (MBO), also known as management by planning (MBP), was first popularized by Peter Drucker in his 1954 book The Practice of Management. [1] Management by objectives is the process of defining specific objectives within an organization that management can convey to organization members, then deciding how to achieve each objective in sequence.

  9. Health policy - Wikipedia

    en.wikipedia.org/wiki/Health_policy

    Health policy can be defined as the "decisions, plans, and actions that are undertaken to achieve specific healthcare goals within a society". [1] According to the World Health Organization, an explicit health policy can achieve several things: it defines a vision for the future; it outlines priorities and the expected roles of different groups; and it builds consensus and informs people.