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Best Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota.Originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music, it was rebranded under its current name with an emphasis on consumer electronics in 1983.
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Geek Squad, Inc. is a subsidiary of American and Canadian multinational consumer electronics corporation Best Buy, headquartered in Richfield, Minnesota.The subsidiary was originally an independent company founded by "Chief Inspector" Robert Stephens on June 16, 1994, and offers various computer-related services and accessories for residential and commercial clients.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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Best Buy doesn’t make money when you buy a computer. In fact, the company may lose money. This means the store needs to sell you items like accessories and protection plans to turn a profit.
In turn, GreatCall was acquired by electronics retailer Best Buy on August 15, 2018, for $800 million. [1] GreatCall's CEO became Best Buy Health's president of active aging. [11] In May 2021, the company renamed itself Lively, taking the name of the company it had acquired in 2015. [12] Lively became available on Apple Watch in 2021. [13]
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