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2. Sykes Enterprises - Wikipedia

   en.wikipedia.org/wiki/Sykes_Enterprises

   Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service. In 2021, Sitel Group acquired Sykes for $2.2 ...

3. Foundever - Wikipedia

   en.wikipedia.org/wiki/Foundever

   Foundever (previously known as Sitel and Sykes) is a privately owned customer experience technology company headquartered in Luxembourg City. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 170,001 employees and $4 billion in revenue.

4. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

5. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

6. Tampa’s Sykes Enterprises to be sold in $2.2 billion deal

   www.aol.com/news/tampa-sykes-enterprises-sold-2...

   Sykes Enterprises, one of the largest public companies in the Tampa Bay area, is being sold to a private Miami company in a deal worth $2.2 billion. The Tampa company, which provides corporate ...

7. American Airlines lays off 656 workers, will create new ... - AOL

   www.aol.com/news/american-airlines-lays-off-656...

   Fort Worth-based American Airlines will lay off more than 650 workers as it overhauls its customer service department, including more than 300 non-union customer service jobs in Dallas.

8. Teleperformance - Wikipedia

   en.wikipedia.org/wiki/Teleperformance

   Teleperformance USA purchased AOL's 400-employee call center in Ogden, Utah, in 2006. [11] In 2007, Teleperformance acquired a 100% interest in Twenty4help, a European technical support company, and AllianceOne, a US-based accounts receivable management company. [12]

9. Klarna froze hiring because of AI. Now it says its chatbot ...

   www.aol.com/finance/klarna-froze-hiring-because...

   Klarna’s ChatGPT-inspired bot is now handling two-thirds of Klarna’s customer service chats, and the company thinks it will drive a $40 million improvement in profit this year. ... and perhaps ...