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In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...
This results in mostly downward communication from supervisors to employees. [4] Little upward communication occurs, causing subordinates to be somewhat suspicious of communication coming from the top. The upper management tends to control the way employees can communicate to others and how they make decisions. [4]
Aspects of communications management include developing corporate communication strategies, designing internal and external communications directives, and managing the flow of information, including online communication. It is a process that helps an organization to be systematic as one within the bounds of communication.
The field traces its lineage through business information, business communication, and early mass communication studies published in the 1930s through the 1950s. Until then, organizational communication as a discipline consisted of a few professors within speech departments who had a particular interest in speaking and writing in business settings.
Internal communications (IC) is the function responsible for effective communications among participants within an organization. The scope of the function varies by organization and practitioner, from producing and delivering messages and campaigns on behalf of management, to facilitating two-way dialogue and developing the communication skills ...
Research has suggested that social comparisons with others who are better off or superior, or upward comparisons, can lower self-regard, [21] whereas downward comparisons can elevate self-regard. [22] Downward comparison theory emphasizes the positive effects of comparisons in increasing one's subjective well-being. [4]
Haptics is the study of touching as nonverbal communication, and haptic communication refers to how people and other animals communicate via touching. Touches among humans that can be defined as communication include handshakes , holding hands, kissing (cheek, lips, hand), back slapping, high fives , a pat on the shoulder, and brushing an arm.
All CCO perspectives agree that “communication is the primary mode of explaining social reality”. [3] While the Montreal School emphasizes speech acts, the four-flows highlights internal and external relations of the organization to members, members to other members, and the organization to outsiders.
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