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NBC Universal 1 month ago Health care jobs are in demand in 2025 — one of the top roles can pay $385,000. The health sector holds many of the best job opportunities for workers in 2025, due to ...
At this time, these areas were also fully included in what was already the world's largest toll-free local calling zone (previously many were only able to call the adjacent telephone exchanges on the edge of metro Atlanta).
The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
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The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
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