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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Gmail: Scroll way down past 'all mail' and right above 'trash.' Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' Hotmail: Beneath 'inbox,' find a category called 'folders;' the ...
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
When you enter your email address on someone's website, you may unknowingly subscribe to their mailing list. You can often unsubscribe from their mailings within the email. 1. Tap an email to open it. 2. Tap the More icon 3. Tap Unsubscribe. If there's no unsubscribe option, flag the message as spam or try the subscriptions view tab. 1.
3. Try a third-party program to help. There are a bunch of apps that can be employed to help protect you from spam or weed out spammers that already have your info.
On the flip side, junk email can easily make its way past the spam folder filter and into your main email inbox. Sometimes, that spam can contain phishing links and other malicious code.
For help locating your billing info, review Account Management help article. If you have questions about your billing information, call us at 1-866-485-9217 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.
Never worry about getting overwhelmed with old or unwanted emails. AOL Mail lets you easily delete unwanted messages. If any of your emails have been permanently deleted or have gone missing in the last 7 days, give us a call and we' ll do everything we can to try to recover your lost messages. Delete a single email