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The Maslach Burnout Inventory (MBI) is a psychological assessment instrument comprising 22 symptom items pertaining to occupational burnout. [1] The original form of the MBI was developed by Christina Maslach and Susan E. Jackson with the goal of assessing an individual's experience of burnout. [ 2 ]
Christina Maslach (born January 21, 1946) [1] is an American social psychologist and professor emerita of psychology at the University of California, Berkeley, [2] known for her research on occupational burnout. [3] She is a co-author of the Maslach Burnout Inventory [4] and Areas of Worklife Survey. [5]
Consistent with Maslach's conceptualization, the MBI operationalizes burnout as a three-dimensional syndrome consisting of emotional exhaustion, depersonalization (an unfeeling and impersonal response toward recipients of one's service, care, treatment, or instruction), [a] and reduced personal accomplishment.
The second school of thought operationalizes engagement in its own right as the positive antithesis of burnout. [4] According to this approach, work engagement is defined as a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption. [ 5 ]
Susan E. Jackson is an American researcher in the fields of managing for environmental sustainability, strategic human resource management, occupational burnout, and work team diversity. [1] She was the co-author of the Maslach Burnout Inventory in 1981, [ 2 ] the primary diagnostic instrument for the condition of occupational burnout.
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How to Have More Energy: 7 Tips. This article was reviewed by Craig Primack, MD, FACP, FAAP, FOMA. Life can get incredibly busy, and keeping up often hinges on having enough energy.
Emotional exhaustion research has been guided by Christina Maslach's and Susan E. Jackson's three-component conceptualization of burnout. Which results from ongoing stress and poor stress management, has been defined as “a syndrome of emotional exhaustion, depersonalization, and a sense of low personal accomplishment that leads to decreased ...